Creating Chatbots with Landbot Builder

Build sophisticated chatbot conversation flows using visual interface and drag-and-drop interactions.

Introduction

Landbot Builder enables you to create conversational experiences for websites, WhatsApp, and messaging platforms. By using React Flow as the foundation, you can build intuitive chatbot builders that make bot creation accessible to everyone.

Getting Started

Understanding Chatbot Flows

Chatbot flows consist of:

• Message nodes: Bot responses
• User input nodes: Collect user information
• Condition nodes: Branch based on responses
• Action nodes: Integrate with external services
• Integration nodes: Connect to CRM, databases, etc.

Building Your First Chatbot

Step 1: Design the Conversation Flow

Start by mapping out your conversation:

1. Welcome message
2. Collect user information
3. Provide relevant responses
4. Handle edge cases
5. End conversation gracefully

Step 2: Create Node Types

const messageNode = {
  type: 'message',
  data: {
    label: 'Welcome! How can I help?',
    message: 'Hello! Welcome to our service.',
  },
};

const inputNode = {
  type: 'input',
  data: {
    label: 'Collect Email',
    field: 'email',
    validation: 'email',
  },
};

Step 3: Connect Nodes

Use React Flow's edge system to connect conversation steps:

• Linear flows for simple conversations
• Branched flows for complex logic
• Loops for retry mechanisms

Advanced Features

Multi-Channel Deployment

Deploy your chatbot to:

• Website chat widgets
• WhatsApp Business API
• Facebook Messenger
• Custom integrations

CRM Integration

Connect to popular CRMs:

• Salesforce
• HubSpot
• Pipedrive
• Custom APIs

Analytics and Tracking

Track important metrics:

• Conversation completion rates
• User satisfaction scores
• Common drop-off points
• Conversion rates

Best Practices

1. Keep conversations natural: Write like you're talking to a friend
2. Handle errors gracefully: Always provide fallback options
3. Test thoroughly: Test all conversation paths
4. Iterate based on data: Use analytics to improve flows
5. Personalize when possible: Use collected data to customize responses

Conclusion

Landbot Builder with React Flow makes chatbot creation accessible and powerful. Start building conversational experiences that engage users and drive results.